HAPPY TEAMS = HAPPY CUSTOMERS = GREAT RESULTS
School of Retail is all about creating a new class of retail. Offering retail classes and mystery shopping solutions to chalk up your team’s skills for retail success.
Since its inception in 2015, our team has worked directly with some of the world’s leading retail brands to create a great team and customer experience.
What we offer
REtail leaders Series
For store managers
10x 1 hour weekly classes
On the job practices and handouts
$150 per student per class
Retail leaders series advanced
6x 1 hour classes
For store managers who have completed Retail Leaders Series
Pre-work to assess current business performance
Practises set between classes to embed learning
Handouts provided after each class
$250 per student per class
area leaders series
6x 90 minute classes
For multi-site, area or regional managers
Pre-work to assess current business performance
Practises set between classes to embed learning
Handouts provided after each class
$250 per student per class
Head office leaders series
For head office leaders
3x 2 hour sessions face-to-face or online
Lead self, team and customer
On the job practices and handouts
$POA
Retail Conferences
For store, area and head office teams
Tailored sessions delivered at conferences or team days
$POA
Mystery Shopping
Tailored questions and real feedback from real shoppers
No fixed contract
$195 per shop
SALES TRAINING
For store team members
3x 1 hour online weekly classes
On the job practices and handouts
$150 per student
Field trip
Curated series of fun, experiential learning sessions focussed on what great customer and team experience feels like
Held at various locations around Australia
Small groups, for any retailer, in any role
Register your interest here and we’ll send you a flyer
assembly
A casual get together that connects our retail community, bringing all the great hearts and minds together to share what we know
Register your interest here and we’ll send you a flyer
Creating great customer and team experiences
WHO WE’VE WORKED WITH
